As much as you’d like! Members can message their physician whenever they have a medical question or concern. Messaging and video visits are included in membership, with no additional visit fees or copays. 

Most questions receive a response the same day. When needed, a video visit can be scheduled to discuss concerns directly with your physician which can typically be done same day as well.

Yes. Many of our members have health insurance. What ASL TeleMed offers is something many Deaf patients have never experienced before — direct access to a physician who communicates in ASL, often the same day. Instead of relying on interpreters or waiting weeks for appointments, you can communicate directly with your doctor and get guidance for common medical concerns between traditional healthcare visits.

Yes. Membership can be cancelled at any time through your account. If you cancel, your membership will remain active until the end of your current billing period.

No, additional members of the household with the same address do not pay additional onboarding fee. ​It applies to both monthly and yearly memberships. 

No, it is a one-time fee, unless you cancel your membership, then renew your membership, then you will be required to pay the onboarding fee again. 

As many as you want! The same monthly or yearly cost applies to each additional member of the family. The cap is $99/month, which means you can add more family members for no additional cost once you pay the max of $99/month.

Memberships are available monthly or annually. Annual memberships provide a discounted rate compared with paying monthly.

No. ASL TeleMed works alongside your existing healthcare. Many members use ASL TeleMed for quick medical guidance, minor illnesses, and easier communication in ASL between traditional healthcare visits.