ACCESSIBILITY STATEMENT

ASL TeleMed is committed to providing accessible virtual medical services to the deaf, hard of hearing, and signing community. We strive to ensure that our website and telehealth platform are easily navigable and usable for individuals with disabilities, including those who use American Sign Language (ASL) as their primary means of communication. Our accessibility efforts align with the Web Content Accessibility Guidelines (WCAG) to ensure a seamless and inclusive experience for all users.

This statement was last updated on July 29, 2025.

What web accessibility is

Web accessibility is crucial in ensuring that individuals with disabilities, including those who are deaf or hard of hearing, can effectively navigate and utilize online resources. At ASL TeleMed, we prioritize creating an accessible web environment that allows all users to access information, communicate with healthcare providers, and engage in virtual medical appointments with ease.

Accessibility adjustments on this site

ASL TeleMed has implemented a range of accessibility measures to align with WCAG guidelines, ensuring that our virtual clinic and telehealth platform meet the standards. Our efforts include optimizing the site for assistive technologies, such as screen readers and keyboard navigation, as well as providing alternative text for images, maintaining clear heading structures, and enhancing color contrast for improved readability.

Conducted regular accessibility audits and testing
Optimized keyboard navigation and focus indicators
Provided video captioning and transcripts for audio content
Offered ASL interpretation services during virtual appointments
Ensured compatibility with assistive technologies and devices
Continuously trained our staff on accessibility best practices
Engaged with the deaf and hard of hearing community for feedback and input

Declaration of partial compliance with the standard due to third-party content

The accessibility of certain pages on the site depend on contents that do not belong to ASL TeleMed, and instead belong to Healthie. The following pages are affected by this: gethealthie.com; secure.gethealthie.com. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization

ASL TeleMed is dedicated to ensuring accessibility not only in our virtual clinic but also in our physical offices and branches. Our facilities are equipped with accommodations for individuals with disabilities, including accessible parking, visual alarms, and ASL-interpreted services. We are committed to providing a welcoming and inclusive environment for all patients.

Requests, issues, and suggestions